Agile MSP Summit: Vancouver BC

Dustin began his journey with Quicktech, a scrappy two-person company born in a basement. Under his leadership, Quicktech grew and evolved into the amazing team that SiteTechnology is today.

Dustin is the CTO of SiteTechnology. Throughout his career, Dustin has focused on supporting a wide range of industries, including healthcare, industrial, financial, and not-for-profit sectors, while also catering to every vertical in between. 

Jermaine serves as the Modern Work, D365 Lead and Copilot Subject Matter Expert at Sherweb, helping partners effectively adopt and utilize Copilot.

In his role he provides strategic guidance, training, and technical support to improve their readiness, optimize tools and licensing, and ensure secure, seamless integration. He also promotes communication, gathers feedback, and aligns with Microsoft’s Responsible AI principles to drive impactful business outcomes.

Over the past two decades, Alex has worked within three mission-critical security operation centres (SOC), including the Vancouver 2010 Winter Olympics SOC, has established Vancouver’s cyber security community and in 2017 co-founded one of Western Canada’s leading cyber security consultancies. 

Alex is a community builder. In 2013 he established Vancouver’s cyber security community through the founding of the BSides Vancouver cybersecurity conference. In 2017, frustrated with how broken cyber security consulting had become, forged Mirai Security from within the community. Mirai Security has quickly become the centre for cyber security excellence in Western Canada by attracting cyber security professionals who want to do cyber security better. 

Alex is an innovator. Over the years, he has focused on balancing risk by pragmatically improving situational awareness and incident response capabilities through business-enabling security architectures. Today, Alex is the Chief Innovation Officer at Mirai Security. Mirai, Japanese for the future, focuses on the “future of cyber risk” by helping enterprises securely digitally transform through innovative governance, secure AI adoption and maturing software development practices.  

Alex is a thought leader. With a passion for knowledge and giving back to the community, Alex loves public speaking, contributing to cyber security books, advising higher-education, has taught for the SANS Institute, and now documents his learnings on Youtube.

Todd Kane has spent over a decade creating a management framework that has resulted in massive value for the companies he has worked with. Millions in higher margin projects/operations, millions in saved cash reducing employee turnover, and massive increases in team morale.

Todd has led groups for several of largest and high growth companies in western Canada. Experience with major businesses like EnCana, Canadian Natural Resources Ltd, WestJet, Bell Canada, Long View Systems, and Fully Managed.

His work has been recognized with numerous awards, both technical and business.

Wim is the founder and CEO of three companies serving MSPs around the world: improvingit (a Microsoft-focused MSP), Crafty Penguins (a Linux and DevOps support team), and TopLeft (a SaaS platform helping MSPs adopt visual work management and flow-based delivery).

With over 20 years in the MSP world, Wim has grown his companies from a solo operation to a team of more than 40, learning firsthand how to move from chaos to clarity. After losing key clients due to unreliable project delivery, he rebuilt his approach using Lean and Agile concepts. He focused on real-world tools and team habits that built alignment and accountability. That journey led to TopLeft, which now helps MSPs across North America deliver more consistently and with less stress.

Wim’s passion is practical transformation. Whether coaching leaders, facilitating advisory boards, or speaking at events, his focus stays the same: helping MSPs create healthier teams, improve flow, and deliver better results with clear systems and repeatable practices.

Adam Kreek isn’t just another keynote speaker—he’s a rare blend of Olympic champion, elite business strategist, and high-performance leadership coach.

He’s been in the trenches of extreme competition, business volatility, and leadership under pressure—and he brings that experience to every stage. Adam’s keynotes aren’t just motivational; they’re packed with real-world strategies, high-energy storytelling, and hard-earned wisdom that drive measurable change.

From telecom engineering to business development, Reo is an executive with over 26 years of experience in the telecommunications industry. Over the course of his career, he’s built a strong understanding of the telecommunications market on a domestic and global scale.

Through Reo's decades of his business expertise, he co-founded UnitedCloud, a leading Canadian Unified Communications Provider, where he leverages his ability to create value for partners and clients in a constantly-shifting marketplace.

He is skilled at uncovering new revenue opportunities for Managed Service Providers (MSPs), Value-Added Resellers (VARs), Internet Telephony Service Providers (ITSPs), and Internet Service Providers (ISPs). By facilitating client engagement with AI-enhanced Unified Communications "UC Voice AI" Solutions, he empowers partners to enhance client retention and elevate their service offerings, positioning them for long-term success. 

Marcos is an accomplished sales leader with a proven track record in the information technology and services industry. With deep expertise in sales strategy, storage solutions, go-to-market planning, channel sales, and professional services, Marcos has consistently driven business growth and forged strong partnerships.

He is known for his results-oriented approach and strategic mindset, he brings years of experience leading high-performing teams and executing complex sales initiatives across diverse markets.

Matt Lee has dedicated the last 13 years to raising the cyber security tide in the SMB, and MSP markets. His efforts have served in every capacity in a growing MSP that grew to support 20,000 endpoints. His leadership around technology direction, and security/compliance, protected and elevated over 17,000 people in Small to midsize businesses in five states.

He has since taken on a deep role as a force multiplier as the Security and Compliance Senior Director at Pax8. He is driving the external thought leadership to empower MSPs to continue to grow in their security knowledge, operability, and capabilities. He is a known speaker, and subject matter focused contributor to Zero Trust, Framework Centric Security Program approaches, and one of the chief editors on a new project classifying ISV, SaaS, and Service Providers along the CIS Framework taxonomy.  He lives to ensure his children maintain the same quality of life we do around technology, which is imperiled daily by threat actors.

With over 25 years in the IT industry, Taylor Maguire is the General Manager of Empyrion Technologies, a leading MSP based in Chilliwack, BC. Over the past 18 years, Taylor has helped grow Empyrion from a 5-person team to a thriving company of 27, serving clients across diverse industries including legal, accounting, and manufacturing.

With a background in IT and custom programming, Taylor now focuses on leadership, business development, and helping organizations leverage technology to thrive.

Devin has worked alongside Hartland Ross since joining eBridge Marketing Solutions in 2014, where he serves as VP of Operations. Over his tenure at eBridge, he has worked with hundreds of IT services business to help them grow by employing best practices for MSP marketing.

Devin became part of The MSP Broker in 2022 as an Associate. In this role, Devin assists buyers and sellers of IT Service Providers to achieve a smooth transaction for all parties.

Hartland is the founder of eBridge Marketing, a firm born from the vision to support IT service companies with their digital marketing needs. What began as a focused digital marketing agency has since evolved into a globally reaching firm, specializing in helping IT service providers grow—both organically and through mergers and acquisitions (M&A).

As the business grew, so did Hartland’s personal mission—shifting from marketing alone to a deeper mission of adding value and improving the lives of business owners of IT firms. This purpose now drives everything he does, bringing meaning and impact to every client partnership.